Shrinkage – The Latest Research

Shrinkage – product that disappears from your business and directly affects trhe bottom line. The UK has the highest shrinkage in Europe, costing 3.8 billion pounds or 1.34% of total sales, according to research carried out by ‘The Centre of Retail Research’. Globally, shrinkage is a bigger problem in the USA and Japan than in the UK. In Australia the latest research suggests that shrinkage is around 2% of total sales and is made up of the following: Customer theft – 42% Employee theft – 35% Internal Admin Errors – 17% Supplier Theft – 6%