Client Service Excellence

My mate Jurek Leon invited me to a marketing meeting recently held at the Brand Agency, one of Australia’s top agencies. It was an excellent insight into how that side of the industry operates. One of the presenters for the Brand Agency had recently been on an STW Group Training session where they presented their view on the 10 Habits of Client Service Excellence. I would like to share these with you; Do great work proactively Stick to the deadlines Get the details right Never tell a Client a lie Know their Business Listen to understand Write well Have respect Be positive Make it fun.