We all know it costs less to keep a customer than to attract a new one, but just how can you keep customers happy today when they expect so much more than they used to? Successful businesses today provide outrageous customer service � they focus on reducing the stressors in the lives of their customers and providing customer oriented solutions. It is no longer enough just to sell a product or a service, today successful companies think FOR their customers. Think FOR Your Customer is an easy to read and easy to use tool to help you and your team provide outrageous customer service and you�re your customers into advocates for your business. The book has Action Tips at the end of each ideas section and an action plan for you and your team to jot down your thoughts on how the ideas can be implemented into your business. Click here for PDF of book cover (PDF 1.87MB) Click here to view review copy of book (PDF 1.17MB) Click here for purchase info