Retail as usual…nothing is usual

This is the topic of one of my presentations at present. Think about what is usual and what is unusual. In the last few weeks we have had a major social media driven business buy the Washington Post…who saw that coming? Plus the launch of AmazonFresh, a same day delivery service launch on the west coast of America. The changes are coming fast and furious and one reason we all need to keep on top of our game.